At vionareluthis, we collect information to provide better marketing strategy education and business insights. When you visit our website or engage with our services, we may collect personal information including your name, email address, phone number, and business details.

We also gather technical information such as your IP address, browser type, operating system, and pages visited. This helps us understand how users interact with our content and improve our educational materials.

• Contact information you provide through forms and registrations
• Educational preferences and learning progress data
• Payment information for course enrollments (processed securely)
• Communication records from customer service interactions
• Website usage analytics and behavioral patterns

Your information helps us deliver personalized business education experiences. We use collected data to customize course recommendations, send relevant marketing insights, and provide technical support when needed.

We process your information to fulfill our educational services, communicate important updates, and ensure our platform operates smoothly. Additionally, we may use aggregated data to improve our course content and teaching methods.

We carefully limit data sharing to trusted partners who help us deliver educational services. Payment processors handle transaction data securely, while analytics providers help us understand user behavior patterns without accessing personal identifiers.

We never sell your personal information to marketing companies or unrelated third parties. Our service providers are contractually bound to protect your data and use it only for specified purposes related to our educational mission.

• Payment processors for secure transaction handling
• Email service providers for course communications
• Analytics platforms for website performance insights
• Cloud storage providers for data backup and security
• Legal authorities when required by Canadian law

As a Canadian business, we comply with federal privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act). You have specific rights regarding your personal information that we're committed to honoring.

You can request access to your personal data, ask for corrections to inaccurate information, or withdraw consent for certain uses. We'll respond to your requests within reasonable timeframes as required by law.

• Access your personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Withdraw consent for marketing communications
• Request deletion of your account and associated data
• File complaints with provincial privacy commissioners
• Receive information about how we use your data

We implement multiple layers of security to protect your personal information. Our systems use encryption for data transmission and storage, with regular security audits and updates to maintain protection standards.

Access to personal information is restricted to employees who need it for their work responsibilities. We maintain secure servers in Canada with backup systems to prevent data loss while ensuring continued protection of your privacy.

We retain your personal information only as long as necessary to provide our educational services or as required by Canadian law. Course enrollment data is typically kept for seven years for educational record purposes.

Marketing communication preferences are maintained until you unsubscribe or request removal. Technical logs and analytics data are usually deleted after two years, though some aggregated statistics may be kept longer for business planning.

• Course records: 7 years after completion or withdrawal
• Financial transaction data: 7 years for tax and audit purposes
• Marketing communications: Until unsubscribe request
• Website analytics: 2 years maximum retention
• Support communications: 3 years for quality assurance

Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies enable basic website functionality, while analytics cookies help us understand user preferences and improve our educational resources.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect website functionality, but you'll still be able to access our main educational content and services.

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our privacy team. We're committed to addressing your concerns promptly and transparently.

For privacy-related complaints that we cannot resolve directly, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy authority.